Privacy Policy for New Life Regen (HIPAA Compliant)

At New Life Regen, we understand the importance of protecting your personal health information. This Privacy Policy outlines how we collect, use, and safeguard your data in compliance with the Health Insurance Portability and Accountability Act (HIPAA). We are committed to ensuring the privacy and security of your health information while providing you with the best possible care and service.

1. Introduction

New Life Regen is dedicated to protecting your personal and health-related information. We comply with HIPAA regulations to ensure that your Protected Health Information (PHI) is kept confidential, secure, and used only as necessary to provide our services. This Privacy Policy describes how we handle your data, your rights, and our obligations to you.

2. Information We Collect

We collect the following types of information:

• Personal Information:
  This may include your name, address, phone number, email, and other contact details provided to us when you request services, sign up for newsletters, or interact with our website.
• Protected Health Information (PHI):
  This refers to any health-related information that can identify you, such as your medical history, diagnoses, treatments, medications, and results of tests or procedures. PHI is collected when you provide it to us through forms, consultations, or patient interactions.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Providing Healthcare Services:
  We use your PHI to provide medical care, consultations, treatments, and other services requested by you.
• Communicating with You:
  We may use your contact information to communicate with you about your care, appointments, services, or any updates related to your treatments.
• Improving Our Services:
  We use information to enhance our services, improve website functionality, and personalize your experience.
• Compliance with Legal Requirements:
  We use and share your information as required by law or regulatory authorities, including compliance with HIPAA standards.
• Sending Marketing Communications:
  If you have opted in, we may send you information about products, services, and events, but we will only send you non-health related information unless you explicitly consent to receive health-related marketing materials.

4. How We Protect Your Information

We implement strict security measures to protect your personal and health information:

• Physical Security:
  Our facilities and systems are protected with physical security controls to prevent unauthorized access.
• Technical Security:
  We use encryption and other security technologies to protect your data during transmission and storage.
• Access Control:
  We limit access to your information to authorized personnel who need it to perform their job duties, in compliance with HIPAA requirements.
• Data Retention:
  We retain your personal and health information only for as long as necessary to provide our services and comply with legal obligations.

5. Disclosure of Your Information

We may disclose your information in the following circumstances:

• To Healthcare Providers:
  We may share your PHI with other healthcare professionals involved in your care, such as doctors, specialists, and hospitals.
• To Third-Party Service Providers:
  We may share your information with third-party vendors who assist with billing, scheduling, IT services, and other business operations. These providers are required to follow strict privacy and security protocols.
• As Required by Law:
  We may disclose your PHI to comply with legal requirements, including but not limited to court orders, subpoenas, or other regulatory needs.
• For Public Health and Safety:
  We may disclose your PHI for purposes related to public health, disease prevention, or safety.

6. Your Rights Regarding Your Information

Under HIPAA, you have several important rights regarding your personal health information:

• Right to Access:
  You have the right to request a copy of your PHI that we maintain, either in electronic or paper form.
• Right to Amend:
  You have the right to request corrections to any inaccurate or incomplete PHI in our records.
• Right to Request Restrictions:
  You may request that we limit how your PHI is used or shared.
• Right to Confidential Communications:
  You can request that we communicate with you in a specific manner or at a specific location (e.g., by phone instead of email).
• Right to File a Complaint:
  If you believe your privacy rights have been violated, you have the right to file a complaint with us or with the U.S. Department of Health & Human Services.

To exercise these rights, please contact us using the contact information provided below.

7. Data Retention and Deletion

We retain your PHI only as long as necessary to provide the services you have requested or as required by law. Once this period has passed, we will securely delete or anonymize your data in compliance with HIPAA and other applicable laws.

8. Cookies and Tracking Technologies

We may use cookies and other tracking technologies on our website to enhance your experience. For more information on how we use cookies, please refer to our Cookie Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. When updates are made, we will revise the “Last Updated” date at the bottom of this page. If any significant changes are made, we will notify you directly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your privacy rights, please contact us:

New Life Regen

• Email: info@newliferegen.com
• Phone: (813) 461-8100

Last Updated: 1/15/2025